2024

Taptrack

Role

UX/UI Designer

Platform

Mobile App

About

Partnering with Wolves University
to design a mobile app for people
living with Parkinson's, the app would allow them

to track and mange their symptoms.

Play Prototype

Case Study

The Problem

People with Parkinson’s struggle to find a user-friendly, accessible app that offers personalized management, tracking, and evidence-based recommendations, based on their unique symptoms

New users were required to move through multiple steps without clear context, making it harder to understand what the app offered and created frustration in the initial flows. Many new users skipped onboarding, which results in a poor personalised shopping experience.

My Approach - understanding the users

Before anything, myself and stakeholders were able to have a normal conversation with a few individuels living with Parkinson's, not about design or anything, this helped us build empathy,

and understand who they are and how they live on a human level.

Understanding Accessibility

Before moving into any time of design ideas, I first understood the accessibility requirements for

people living with Parkinson's, from speaking to a few users, I understood, the app has to:

Buttons had to have big enough tap areas
Take into accountant the symptoms of Parkinson's & how we can design around that

Solution Design Sprint

To kickstart the project, we aligned to understand the business needs, user needs & accessibility needs, a learning curve was relearning what I know about Parkinson's disease and how it effects people living with it.

Wirefame

From the solution design sprint, we designed wireframes,
the idea was to create a low-fi functional prototype, that would test key features

With the insight I gathered from the competitors analysis and audits, I designed a onboarding flow thats easy to use and decreases barrier to entry.

User Testing

With the prototype, we ran some A/B,

key goals was to:

Setting up a tap test
Taking and recording a tap test
Viewing analytics and getting insightful feedback

For this sprint, I used the agile method to iterate quickly and effectively on a few ideas I had in mind.

One of the key insights that really shaped the app was the flow between takin

For this sprint, I used the agile method to iterate quickly and effectively on a few ideas I had in mind.

Design iteration

We gathered the feedback, found some common theses and updated the designs based off the

the data we gathered.
One of the key changes was to allow users to start the test when they are ready, instead of adding a timer that applies pressure.

Prototype

After designing the rest of the screens, I then prototyped the remaining screens for the next rounds of user testing.

Final outcome

After final rounds of user testing, we found a happier and easier user experience for people living with Parkinson disease, to quote one of the users

"We need a app that understands and works with us, it feels like most apps don't care,
but this one does"

After high fidelity designs, I prototyped, designed the interaction, focusing on bring the Under Armour feeling, with every screen, interaction and transition.

Results & Reflection

Results

People living with Parkinson's felt like they could use this app in their daily lives
Accessibility was heavily considered at every point

What I learned

This project really shaped my career and how I think about accessibility, I deeply realised the importance of user testing, this project would not have been a success without understanding

and connecting with users on a human level first